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Rethinking Knowledge Work – A Comment

By Boris Reinhard On February 7, 2011 · In BPM + E2.0

“The key is applying technology more precisely”, says Tom Davenport in the new McKinsey Quarterly (see [Dave11]). In his new article, the author explains the different requirements to support less and more knowledge intensive processes in companies. For this purpose he used the classification which he has already presented in 2005 in “Thinking for a [...]

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Are Workflows dynamic?

By Boris Reinhard On February 1, 2011 · In BPM, BPM + E2.0

Dynamic, unstructured processes vs adaptive, ad hoc workflows

The Workflow Management Coalition (WfMC) defined a workflow as follows:

„The automation of a business process, in whole or part, during which documents, information or tasks are passed from one participant to another for action, according to a set of procedural rules.“ (see [Alle00, p. 15]).

Automation [...]

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  • Freies eBook: Business Capability Management (BCM – de)
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  • aperto – A framework to introduce Corporate Social Software / Social Business Software
    Enterprise 2.0 (and Social Business respectively) is still in its enfants. Nevertheless, […]

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